Level 13, 664 Collins Street
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Design thinking is fast becoming a framework used by professional services to identify and develop innovative ideas and improve processes. This session will look at common barriers to fostering innovative and creative mindsets in law firms and ways to overcome them. It will include an introduction to design thinking, how it is currently being used in the profession and practical tips on how it can assist your innovation program.
Mel Lyon, Business Development Consultant | Hive Legal
Melissa is a Business Development specialist committed to assisting law firms and legal professionals develop and utilise client focussed business development skills to build strategic client bases and strong and authentic professional profiles. She believes in being brave enough to do things differently, the power of purpose and finding your ‘why’, bringing empathy to the way the legal profession works (for those in the profession and those we provide services to), recognising and valuing the skills of all of those who make up the profession ... not just lawyers and the very real benefits that true collaboration brings.
She has many years of experience in legal practice, including as a partner of a law firm. She has also held senior business development roles, including managing BD teams and leading numerous projects and programs at a top tier legal firm. Melissa now works with Hive Legal, an innovative New Law firm which has disrupted the legal profession by introducing value pricing, truly flexible work practices and technology based solutions for its clients.
Working in this innovative environment has inspired Melissa to develop a very different approach to BD and innovation programs based on a design thinking framework and the power of purpose (HiveThinkP). She was also named Business Development Professional of the Year 2017 at the Australian Law Awards.
Earn 1 CPD Unit/1 NZ Hour, Professional Skills
ALPMA Members:FREE login to register
ALPMA Associates:$49.50 inc GST
Non Members*:$99 inc GST- *Non Members must be eligible to join ALPMA