Who Are We?

If you have management or leadership responsibility within a law firm or legal department, then ALPMA is for you. ALPMA is the peak Australasian professional membership association for legal practice managers and leaders. Our members include practice managers, senior executives, specialist managers (like HR, Marketing & Finance), Managing Partners, lawyers with management roles and sole practitioners. Everything we do is designed to deliver on our promise to members.

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Upcoming Events

24

Jul

How to Survive and Thrive featuring Mitch Kowalski

Your guide to becoming the Firm of the Future

Event	How to Survive and Thrive
Date	Tuesday, 24th July 2018
Start Time	12.30pm AEST
End Time	2.00pm AEST
Event Location	Sydney \| or \| by webinar for those outside of Sydney CBD
Host Venue Details	Kindly hosted by HBA Legal \| 44 Martin Place, Sydney
Regional Hubs	If you are unable to attend at the host location you can join local members at 18+ regional hubs across Australia and New Zealand or participate online from your desktop.
Event Overview	Join legal innovation thought leader Mitch Kowalski as he describes the agenda for change in what he calls ‘the Great Legal Reformation’. Mitch will show where Australia sits in a global movement, and with legal entrepreneur and HBA Legal director Nathan Hepple, will step through the considerations for your firm to not just survive, but flourish in the new world order. You will take away specific strategic adjustments that can be made to the way we structure our businesses and service clients, from building in-house technical expertise to embedding design thinking and true customer team alignment.
Event Sponsors Read More
Presented By Mitch Kowalski Mitch Kowalski a strategic advisor to in-house legal departments and law firms on the redesign of legal service delivery, and is the author of the critically-acclaimed books, The Great Legal Reformation: Notes from the Field and Avoiding Extinction: Reimagining Legal Services for the 21st Century. Calling Canada home, he also teaches legal innovation in the global legal services market at the University of Calgary Law School. www.kowalski.ca. Nathan Hepple \| Director and Chair of Board Nathan Hepple is one of Australia’s preeminent insurance lawyers and an early pioneer of innovation in the delivery of legal services, including alternate fee structures. He is a co-founder and director of the HBA Group comprising HBA Legal, Paratus (claims management) and Pillion (legal services and technical solutions). HBA Legal was founded on NewLaw principles and HBA Group’s constantly evolving response to clients’ commercial needs is a case study in ‘survive and thrive’.
Professional Development	1 CPD Unit/NZ Hour - Practice Management & Business Skills
Event Costs	ALPMA Members: FREE! Please login to register ALPMA Associates: $49.50 inc. GST *Non Members:** $99.00 inc. GST - Non Members must be eligible to join ALPMA*

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24

Jul

Quality Assurance Certification Options for Western Australian Law Firms

Panel Discussion

Event	Quality Assurance Certification Options for Western Australian Law Firms
Date	Tuesday, 24 July 2018
Start Time	12.30pm AWST
End Time	2.00pm AWST
Event Location	Perth
Host Venue Details	QV1 Conference Centre, Level 2, QV1 Building, 250 St Georges Terrace Perth
Regional Hubs	If you are unable to attend at the host location you can join local members at 18+ regional hubs across Australia and New Zealand or participate online from your desktop.
Event Overview	The benefits of QA certification include improved management systems, greater efficiencies and service that come with compliance, and cross checking of processes against industry standards. Law firms that have benefited say QA works best when it is embedded in everything the firm does. In WA the Law Society administers a Quality Practice Standard that “recognises firms that have developed and adhere to documented internal processes designed to improve client satisfaction and avoid wastage”. Firms can then leverage this in their marketing collateral and they qualify for an insurance discount. There are two firms (including Integra Legal) in Western Australia that currently also hold ISO 9001 certification. There are 35 firms across NSW, VIC and QLD certified to Law 9000 which is developed by SAI Global (Standards Australia) and QL Incorporated, in conjunction with the NSW Law Society and the College of Law. Currently there are no firms certified to LAW 9000 in Western Australia. The panellists will: Explain how the QPS can assist firms in meeting the requirements for the implementation and maintenance of appropriate management systems pursuant to the Legal Profession Act 2008 Sections 104 and 134 for incorporated legal practices and multi-disciplinary practices (Julie Ots) Run through objectives for good management practice as outlined by the Office of the Legal Services Commissioner NSW (Julie Ots) Provide coalface insights into HHG and Integra Legal’s experience with QA systems, how it impacts their management systems and culture, drives innovation and differentiates them in the market place.
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Presented By Julie Ots, Auditor, Law Society of WA Julie has over twenty five years quality systems experience including more than twenty years auditing companies to the requirements of the ISO 9000 quality management standards and the Law Society of Western Australia Quality Practice Standard. Since the mid 1980’s, Julie has been involved in the implementation of quality systems, and the auditing of quality systems for both Australian and international certification bodies. She is also an internationally registered and recognised quality systems lead auditor. She has implemented quality systems, and provided ongoing auditing services and quality related advice to a number of firms of all sizes. Murray Thornhill, Director, HHG Legal Group As Director of HHG Legal Group, Murray is a leader in dispute resolution and litigation, and has led the business and government division of HHG Legal Group since 2003. Murray’s legal career has also involved significant experience in a leading a boutique litigation firm, a top tier national firm and a historic regional practice. Among other roles, Murray oversees the firm’s quality practice standard accreditation and is a long standing member of the Law Society of Western Australia’s QPS Sub-Committee. Murray’s practice focuses on dispute resolution for SME’s and individuals in construction, insolvency, employment, and trusts and estate litigation. He has represented clients in most Courts and tribunals in WA and the Federal and High Courts, and has also advised substantial charities, school associations, principals, board members and other non-profit bodies on their unique legal challenges. Janette Tavelli, Legal Practice Director, Integra Legal Janette is a leader in dispute resolution including litigation, project litigation, international arbitration particularly in the engineering construction and mining sectors; vocational and development and resource matters in the State Administrative Tribunal; corporate governance.
Professional Development	Practice Management CPD 1 unit/NZ 1 hour
Event Costs	ALPMA Members: FREE! Please login to register ALPMA Associates: $49.50 inc. GST *Non Members:** $99.00 inc. GST - Non Members must be eligible to join ALPMA*

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02

Aug

Reducing Risk Exposure to Fraud

Event	Reducing Risk Exposure to Fraud
Date	Thursday, 2 August
Start Time	12.30pm AWST
End Time	2.00pm AWST
Event Location	Perth
Host Venue Details	Macquarie Bank, Ground Floor Conference Room, 235 St Georges Terrace Perth
Regional Hubs	If you are unable to attend at the host location you can join local members at 18+ regional hubs across Australia and New Zealand or participate online from your desktop.
Event Overview	Reducing risk exposure to fraud across your business is a vital activity. We all have the responsibility to remain vigilant to the potential threats and likely exposure to fraud, faced by our business and our clients. Recently, there has been a significant increase in attempts to de-fraud businesses using new and sophisticated methods, such as malware and client email compromises. Jonathan Martin, Fraud Investigations Specialist in Macquarie Bank’s Banking & Financial Services Central division, will be delivering an informative session that will update you on the current fraud trends that can affect your business (as well as your own personal life) and how best to mitigate the risks by following correct procedures and avoiding potential losses.
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Presented By Jonathan Martin, Fraud Investigations Specialist - Macquarie Bank Jonathan has more than 25 years of experience in fraud analytics and intelligence, investigations and risk services. Jonathan has worked on numerous investigations, including some of the world’s largest, on major financial fraud, procurement fraud, insurance fraud, money laundering, asset tracing and data analysis investigations throughout Europe, India, Asia and Australia. He is currently a Fraud Investigations Specialist in Macquarie’s Banking and Financial Services Group.
Professional Development	Practice Management CPD 1 unit/NZ 1 hour
Event Costs	ALPMA Members: FREE! Please login to register. ALPMA Associates: $49.50 inc. GST *Non Members:** $99.00 Inc. GST - Non Members must be eligible to join ALPMA*

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07

Aug

ALPMA WA Practice Management Group Breakfast - August 2018

Event	ALPMA WA Practice Management Group Breakfast - August 2018
Date	Tuesday, 7 August 2018
Start Time	7.30am AWST
End Time	AWST
Event Location	Perth
Host Venue Details	Frasers Suites, 10 Adelaide Terrace East Perth.
Regional Hubs	If you are unable to attend at the host location you can join local members at 18+ regional hubs across Australia and New Zealand or participate online from your desktop.
Event Overview	ALPMA WA's Committee members will be hosting the next Practice Management Group Breakfast on Tuesday, 7 August 2018. Open to Practice Managers of Law Firms, ALPMA WA's Practice Management Group meet every six weeks to discuss hot topics, network and share ideas.
Event Sponsors Read More
Presented By
Professional Development
Event Costs	ALPMA Members: $20 inc GST ALPMA Associates: $20 inc GST *Non Members:** $20 inc GST - Non Members must be eligible to join ALPMA* We have negotiated with Frasers Suites to have three breakfast options available for pre-order so you don’t have to waste time ordering and waiting around. For the cost of $20pp inc. GST you get a choice of: Eggs Benedict - ham, poached eggs and hollandaise on English muffin Scrambled eggs on sourdough with roasted tomato, mushrooms and hash browns Oatmeal porridge with banana and honey This also includes unlimited tea and coffee.

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08

Aug

SFMG August 2018: How to Attract and Retain Staff

How to Attract and Retain Staff

Event	VIC \| Small Firm Management Group August 2018
Date	Wednesday 8 August
Start Time	4.00pm
End Time	5.30pm
Event Location	Melbourne
Host Venue Details	K&L Gates Level 25 South Tower, 525 Collins Street Melbourne
Regional Hubs	If you are unable to attend at the host location you can join local members at 18+ regional hubs across Australia and New Zealand or participate online from your desktop.
Event Overview	Open discussion on how to attract and retain staff: Lawyers and Administration The cost of losing valuable staff and onboarding new staff is more than just dollars. Does your firm have a employment risk strategy place? How do you reduce the risk of losing good staff? Are performance reviews effective? When and how should you performance manage? Come along to this round table workshop to discuss how we can better manage some of these ugly topics.
Event Sponsors Read More
Presented By
Professional Development
Event Costs	ALPMA Members: ALPMA Associates: *Non Members:** - Non Members must be eligible to join ALPMA*

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New On-Demand Learning

A Fresh Approach to Performance Appraisals - QLD March 2018

Sally Foley-Lewis

Talent Management

Heather Warner, WCA Solutions

Understanding Your Customers' Experience

Carl White, Director - CXINLAW

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